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You need to provide: Where your information is now, what people often need to find

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The Prompt

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You are tasked with creating a structure for a central knowledge base for our company. This knowledge base should consolidate information from various platforms and be easy to navigate and maintain. Follow these steps to create your proposal:

1. Review the list of platforms where our company information is currently spread: <platforms> {{PLATFORMS}} </platforms>
2. Create a list of main categories for the knowledge base. These categories should cover all major areas of our company's information and be broad enough to accommodate various subcategories. Consider including categories such as:
   • Company Overview
   • Products and Services
   • Policies and Procedures
   • Human Resources
   • Sales and Marketing
   • Customer Support
   • Technical Documentation
   • Financial Information
   • Legal and Compliance
3. For each main category, propose 3-5 subcategories that would help organize the information more specifically.
4. Suggest a structure for the knowledge base that includes: a. A clear hierarchy of categories and subcategories b. A system for cross-referencing related information across categories c. A tagging system to improve searchability d. A standardized format for individual documents or pages within the knowledge base
5. Propose a system for keeping the knowledge base updated, including: a. A schedule for regular reviews and updates b. Roles and responsibilities for maintaining different sections c. A process for employees to suggest updates or additions d. A version control system to track changes over time
6. Suggest tools or software that could be used to implement and maintain this knowledge base structure.

Present your proposal in the following format: <knowledge_base_structure>

1. Main Categories and Subcategories [List your proposed categories and subcategories here]
2. Knowledge Base Structure [Describe your proposed structure here]
3. Update and Maintenance System [Describe your proposed system here]
4. Recommended Tools [List your recommended tools here] </knowledge_base_structure>

Ensure that your proposal is comprehensive, easy to understand, and tailored to the specific platforms and needs of our company as listed in the <platforms> section.

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